First and foremost, we are really sorry that you did not have a great experience.
We would love to make it up to you as well as reach out to your host to find out more and see if they would be willing to refund you under the circumstances.
Reminder: real time resolutions work best! If you are having a bad experience with a Campanyon host, the best thing to do is to work this out directly with your host in person, or even after the fact via the Campanyon inbox. We find that most bad experiences are created by miscommunications that could be worked out by kindly approaching your Host with your concerns.
If this approach is not possible or you are unable to reach your host, please submit a request via this form or contact our team at firstname.lastname@example.org as soon as possible with details about your experience and why you feel a refund is due.
The local support team will then review your case and email your host with your concerns and refund request.