Our Campanyon app allows for a seamless camping experience on the go. Find and book stays, chat with hosts, and manage your profile from your phone (iOS/Android).
Here's a few guides to help you get started with the app:
How to find availability according to your needs and location
How to book a place on the app
Why do I need to provide my location?
How do I download the Campanyon app?
Got any questions about what we do or about the app that isn't covered in this article? You can reach out to us through the orange button in the bottom right or by emailing at hello@campanyon.com.
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How to find availability according to your needs and location
Use the search tab to discover new places to explore nature. Simply type in a destination and the app will show all available accommodations in that area.
You can also select specific dates or filter between camping spots or provided accommodation.
You can even filter by landscape type – like the beach, a forest, river, lake, desert, or mountain. You can even look for activities, like hiking, rafting, or surfing.
Below you can see the search bar of the app:
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How to book a place on the app
Booking an outdoor stay on the app is as simple as following these 3 steps:
- Find the perfect outdoor stay for you next adventure and select the dates of your wish. Click 'request booking' or 'instant book', depending on the settings the host has selected.
- You're then redirected to the payout process where you're asked to fill in your personal payment details and make the payment.
- Once you've made the payment...
(a) your booking is directly confirmed in case of an instant booking.
(b) your booking request is sent to the host. They have 24 hours to accept before the booking request is automatically declined and the reserved money on your account unblocked.
Note: Once your booking is (approved and) confirmed, you will be able to chat directly with them via the Campanyon inbox.
Below is an example of the booking request flow via the app:
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What is the 'My trips' tab?
You can find all details on your upcoming trip under the 'My trips' tab.
This is where you'll be able to see details like the directions to your upcoming stay, the host's contact information, the rules set by the host for your stay, and a way to cancel a booking - even though we hope it won't come to that.
Below is an overview of the trips page.
Pending and Confirmed Trips
While exploring the 'My Trips' tab, note that any pending booking request trips and confirmed bookings will look the same. You'll need to tap on the burger menu up in the top left corner to view more details.
Please note: Any expired Booking Request or Cancelled trips will not be displayed under the 'My Trips' tab.
Below is a confirmed trip. You're able to view trip details, rules, and directions.
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What is the 'My Profile' tab?
The 'My Profile' tab is where you can edit your personal details, manage your notification preferences, manage and use your camp cash, reset your password and switch to your Hosting profile if you also host on Campanyon.
Below is a screenshot of the 'Profile' tab:
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What is the 'inbox' tab?
The 'inbox' tab is your personal Campanyon chat inbox where you can chat with your host. Use the chat function to discuss details prior to your arrival.
Please note: you can only chat with hosts whom you have a booking with.
Below you can see the chat inbox:
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Why do I need to provide my location?
When you first launch the Campanyon app, you'll be asked to provide your location. This allows us to provide you with a tailored experience when you're searching for an outdoor stay. Your location information is only available to the app, while the app is in use.
Click 'allow while using app' to give the app location permission:
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How do I download the Campanyon app?
Downloading the Campanyon app is super easy! You can do it by following these steps:
Campanyon app for iPhone (iOS)
- Open the App Store on your iOS device
- Tap the Search button, type in Campanyon in the search bar at the top of the screen
- Tap on Get. Done!
Campanyon app for Android
- Open the Google Play Store on your Android device
- Tap the Search button, type in Campanyon in the search bar at the top of the screen
- Tap on Install. Done!
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